State Farm® Insurance Agent Ben Zeitz

"Jersey was great at helping me go through or insurance options for home, auto, boat, RV and motorcycle. She even found a way to provide us additional coverage with no increase in cost to us. I appreciate her attention to detail and suggestions. Changing insurance companies can be stressful and overwhelming and these folks made everything as simple as possible."

"Updated further below I was searching for home insurance at first, and then I had gotten an auto and home bundle quote from Courtney. Courtney was very informative and went into more details about the things I didn't know. She was never rude or seemed irritated to answer any questions I had. She allowed me to think it over and compare with other insurance companies (I already had some quotes from a few insurance companies). Overall, Courtney helped get me what I needed in a timely manner that wasn't rushed or seemed forced upon. Thank you for your assistance, I am happy to be a part of statefarm. "Like a good neighbor statefarm is there" (i had to say it) *****UPDATE (APRIL 2023)***** Made a claim, and every time I try to call to inquire about it or ask any questions, no one answers. I called every 20-30 minutes from 9 am -7pm all day, and no one still answered. I call every day, and no one answers the phone. If I wasn't moving this year, I'd switch, but I bet they wouldn't answer the phone for that either. They went from good service to no service at all. I would not recommend using them because I can never get ahold of them. God forbid if I was in an accident and no one answered the phone for the other insurance company."

"Had an awesome experience. Our insurance premium was extremely high and we started shopping around and we are totally happy with our find. I spoke with Courtney at Statefarm insurance. She gave me a quote $600 less the our current insurance. She explained our coverage and discounts. We are now Statefarm customers 😀 Thanks Courtney."

"Courtney was AWESOME!!! She was able to quote me a rate of 25% less than my previous insurance, and she caught a major glitz in our coverage. If you have a Hyundai or Kia and wondering why your car insurance is so high, please call Courtney at State Farm. I am so glad I did! Super courteous, amazingly helpful, fully knowledgeable. Thanks Courtney for all your help."

"Courtney Russel did an amazing job working with me and getting all the details done for my policy. State Farm has once again earned my business switching back from progressive who just went up on my premiums 58%!! Courtney was able to save me an extreme amount and not even just that her personal skills are fantastic! Thank you!!"

"My policy starts on the 5th of April 2023 I'd like to personally thank A.J. For all his help In assisting me with my new policy from State Farm He was very knowledgeable Extremely helpful A.J. made me feel Confident In choosing State Farm as my Car insurance Carrier, Sincerely Catherine Musslewhite"

"I really wish I had good things to say like everyone else but this has been the worst experience I've ever had when it comes to auto insurance. First off, I signed up for the drive safe discount. The app was monitoring my driving for months. Then all the sudden it said I wasn't connected and they made me pay back the discount. It gets even worse. They were charging me for double vehicles. I was in direct contact with Ben and he took over a month and nothing still was done. He was just monitoring it. So I had to reach out through their Facebook page to get help. It took them another month to straighten it out and credit my account for the double bill. Then I find out that they lied about my policy cost. I was quoted $120. They were charging me $170. I requested my policy get canceled and instead they renewed it at the $170 price. I'm absolutely furious. It's been one thing after another and I've only been with them for 6 months. This is absolutely ridiculous. Never using them again. Update to their response, my insurance STILL isn't canceled and now they are saying I owe a past due amount. My old policy ended at the beginning of March. I've been requesting cancelation since Jan 17th. I have emails to prove it. They renewed it on their own and now demanding I pay $200 because they didn't cancel it properly. Things are out of their hands? Really? My entire policy was messed up and their quotes were not accurate. They kept changing my policy price on their own without notifying me or even checking to see. They promised one price but once the policy was in affect, the price would increase. Stay far away from this office. They mess up everything."

"Courtney was the absolute best! Her customer service is definitely top tier! She explained everything so well in such short time due to me being at work, she reached out so quick and made sure I was offered the best rate possible! She helped me understand the things that were included with my policy in such a clear way. I absolutely loved her personality and appreciate her for all her help and support!"

"Out of all the auto quotes I requested online Courtney with State Farm is the only human to reach out to me. Not only did she reach out, but she took the time to look into additional discounts, and even give us a quote for home insurance and show us how it'd discount the auto. She's also been fantastic at answering my questions in detail! Highly recommend!"

"Wow Ben Zeitz - State Farm Insurance is highly recommended. Courtney was amazing, knowledgeable and professional. This was the first time in 30 years that an insurance transaction went so smoothly. I normally avoid such calls and boy am I glad that I didn’t they saved me $700 dollars on my premiums."

"Courtney was awesome while servicing me. She informed me of all my options. Did her darkest to get me within the same plan I had before all keeping me under budget and saving me tons from the previous insurance company I had. Very informative about which plans I was choosing and why I needing to change a few things around. I would recommend her to EVERYONE!! You rock Courtney and thank you very much."